All Systems Operational

Advisor Platform ? Operational
90 days ago
99.49 % uptime
Today
Authentication ? Operational
90 days ago
99.92 % uptime
Today
Firelight Service ? Operational
90 days ago
99.99 % uptime
Today
Phone System Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Oct 27, 2025

No incidents reported today.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025
Resolved - All features are restored in the Signal Platform after the AWS outage has been resolved. Thank you for your patience and understanding.
Oct 20, 23:01 EDT
Update - We have brought the Signal Platform back online, but certain features, like Signal Wealth, may not be available until the AWS outage has fully recovered. We appreciate your patience and understanding.
Oct 20, 17:47 EDT
Update - As AWS is still working through their outage, we're noticing issues logging in to the Signal Platform. We're working on bringing access back up. We appreciate your patience and understanding as our team works towards a resolution.
Oct 20, 16:16 EDT
Identified - The ongoing Amazon Web Services (AWS) outage is impacting functionality across the Signal Platform including but not limited to carrier updates, policy/account data, and trading turnaround times. We appreciate your patience and understanding as our team works towards a resolution.
Oct 20, 14:10 EDT
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025
Completed - The scheduled maintenance has been completed.
Oct 17, 22:52 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 22:30 EDT
Scheduled - The Signal Platform will be undergoing maintenance. During this time, web notifications will be temporarily unavailable. The Signal Platform will remain fully operational throughout the maintenance window. You'll still be able to access all core features and functions without interruption. We appreciate your understanding and apologize for any inconvenience.
Oct 17, 22:05 EDT
Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.