All Systems Operational

Uptime over the past 90 days. View historical uptime.
Advisor Platform Operational
90 days ago
100.0 % uptime
Today
Authentication Operational
90 days ago
100.0 % uptime
Today
Firelight Service Operational
90 days ago
99.88 % uptime
Today
Phone System Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jan 27, 2026

No incidents reported today.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026
Degraded Firelight Performance
Resolved - This incident has been resolved.
Jan 16, 16:52 EST
Update - We are continuing to investigate this issue.
Jan 16, 13:47 EST
Update - We are continuing to investigate this issue.
Jan 16, 10:36 EST
Investigating - We're seeing degraded performance from our FireLight integration. We're working with Hexure support (formerly Insurance Technologies) to help identify the root cause. Creating or opening draft applications may be affected. We apologize for the inconvenience and will keep you updated with progress.
Jan 16, 10:32 EST
Jan 15, 2026
Firelight Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jan 15, 23:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 23:00 EST
Scheduled - Hexure will be updating their FireLight environment which will result in some downtime. Any functionality around FireLight (i.e. creating and viewing draft applications) will be unavailable during this window. We will report progress throughout the maintenance window. Please reach out to your Signal representative or gethelp@signaladvisors.com with any questions or concerns.
Jan 13, 09:58 EST
Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

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