All Systems Operational

Advisor Platform Operational
Authentication Operational
Firelight Service Operational
Phone System Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 22, 2026

No incidents reported today.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

Resolved - The downstream service provider has resolved the incident and all systems are stable. Thank you for your patience.
Sep 16, 15:58 EDT
Monitoring - Services are being restored while we continue to monitor the outage. Thank you for your patience.
Sep 16, 11:00 EDT
Update - We're continuing to keep an eye on our upstream service provider and will post updates as we get them. We apologize for the inconvenience.
Sep 16, 09:55 EDT
Identified - The issue has been identified with one of our third parties. Patches are starting to be rolled out. Thank you for your patience.
Sep 16, 08:38 EDT
Investigating - We're experiencing an elevated level of API errors and are currently looking into the issue.
Sep 16, 08:29 EDT

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.